GLP-1 Medication Shipping FAQ

Home Delivery through Strive Pharmacy
Milford Med Spa & Wellness

📦 How will my medication be delivered?

Your GLP-1 medication (such as semaglutide or tirzepatide) is shipped directly to your home from Strive Pharmacy after your provider places the prescription.

No signature is required
Special delivery instructions cannot be accommodated
Medication arrives in temperature-controlled packaging

⏱️ How long does shipping take?

Shipping may take up to 1–2 weeks from the time your prescription is sent to Strive Pharmacy.

This timeline is normal and expected due to:

High demand for GLP-1 medications
Required safety and quality testing for compounded medications

📅 How long is my prescription written for?

GLP-1 prescriptions are written as a multi-month supply.
Your provider schedules follow-up visits and refills with pharmacy processing time in mind, so you do not need to adjust dosing or timing on your own.

❄️ What should I do when my medication arrives?

When your shipment arrives:

Refrigerate the medication immediately
Check the label and expiration date
Do not begin injections if anything appears incorrect

For any concerns, contact Strive Pharmacy directly.

📞 Who do I contact if there is a problem with my shipment?

For any pharmacy- or shipping-related issues, patients must contact Strive Pharmacy Customer Support directly.

This includes:

Delayed or missing shipments
Tracking questions
Damaged packages
Temperature concerns
Incorrect or missing supplies
Billing or pharmacy questions

Strive Pharmacy – Patient Customer Support
📞 Phone: 480-626-4366
✉️ Email: info@strivepharmacy.com

📌 Milford Med Spa & Wellness does not control shipping timelines, packaging, or delivery once the prescription has been sent to the pharmacy.

🩺 When will Milford Med Spa assist with a pharmacy issue?

If you are unable to resolve the issue directly with Strive Pharmacy, our nursing team may assist with escalation when appropriate.

Please note:

Patients are required to contact Strive Pharmacy first
Milford Med Spa provides medical oversight and prescribing
Strive Pharmacy manages compounding, dispensing, and shipping

✅ Key Takeaways

Shipping may take up to 2 weeks
Compounded medications require additional safety testing
Follow-up scheduling accounts for pharmacy processing
Contact Strive Pharmacy first for shipment or pharmacy issues